Zufan Bet Terms and Conditions

These Terms and Conditions set out the main rules for accessing and using Zufan Bet in Ethiopia. They cover account registration, security, betting, games, promotions, payments, verification, responsible gaming and complaints. Product-specific rules displayed on the platform also apply.

Before using any service, users should verify the official domain, operator identification, eligibility requirements, current limits and applicable terms. Availability remains subject to applicable Ethiopian laws and regulations, local requirements and the operator’s compliance procedures.

1. Acceptance of These Terms

By accessing the website, registering, logging in, depositing, placing a bet or using any Zufan service, you agree to follow these Terms and Conditions and any applicable product or promotion rules. If you do not agree, you must stop using the service.

Terms may be updated where operational, legal, security or regulatory requirements change. Continued use after an update may constitute acceptance where permitted by applicable law.

2. Eligibility and Age Restrictions

The service is intended only for people who meet the legal minimum age for betting and gaming in their jurisdiction. Users must also be legally permitted to participate from their location. Review the Age Restriction Policy and State / Regional Restrictions before creating an account.

Zufan may request evidence of age, identity or location. Underage users and anyone acting for an underage person must not access betting or gaming products.

3. Account Registration and User Information

Users completing Zufan Bet registration must provide accurate, complete and current account-holder information. This may include a name, phone number, email, date of birth, address, payment details and identity documents where required.

• One person may hold only one account unless Zufan explicitly permits otherwise.
• An account must not be opened, sold, transferred or operated for another person.
• Users must update information when it changes and remain responsible for account activity.

Recommended order: Step 1: confirm age and regional eligibility. Step 2: use the official registration page and enter matching information. Step 3: complete required verification. Step 4: access the account only through the official Zufan Bet login. Personal information is handled as described in the Privacy Policy.

4. Account Security and Login Responsibility

Users must protect their password, device, SIM card, email account, payment wallet and verification codes. Passwords must not be shared publicly, with third parties or with anyone claiming to offer guaranteed account assistance. Zufan should not ask users to disclose a password in a public channel.

Suspicious activity, unauthorized access, lost credentials or possible fraud should be reported promptly through Contact Us. Changing the password and securing the linked phone and email are recommended first steps.

5. Website, App and Service Availability

Access may be provided through the website, mobile version, Zufan Bet app or another authorized service channel. Users should verify the official domain and avoid APK files or links distributed by unknown senders.

Services may be interrupted by maintenance, provider downtime, payment failures, odds-feed delays, network problems, security checks or force majeure events. The Zufan Bet open now page may provide current access information, but uninterrupted availability is not guaranteed. Unless stated otherwise, support hours, promotion deadlines and operational notices are interpreted in Ethiopian Time (EAT).

6. Betting Rules

A bet is accepted only after system confirmation. Odds may change before confirmation, so users must review the selections, stake, odds and potential return shown on the bet slip.

• Rejected, cancelled or void bets may be returned or settled under the applicable rules.
• Incorrect odds, duplicate bets, technical errors, system abuse or suspicious activity may trigger settlement review.
• Results may depend on official data providers, event organizers and published market rules.

Separate market conditions may apply to Zufan Bet sport betting, Zufan Bet live markets and Zufan Bet football. No bet is guaranteed to win, and changing odds do not create a right to a particular price until acceptance is confirmed.

7. Live Betting, Keno and Games

Live products, Zufan Bet keno and Zufan Bet games may have separate timing, payout, round cancellation and technical rules. Users should open the rules inside each product before playing.

Acceptance, outcomes and payouts may depend on the official game system, provider rules, event data and RNG or certification information where applicable. Interrupted displays do not necessarily cancel a completed round; the provider’s recorded result may control settlement.

8. Bonuses and Promotions

A Zufan Bet bonus code, free bet, cashback, odds boost or other promotion may carry separate conditions. Before opting in, check:

• eligibility, start and end dates;
• minimum deposit or stake and wagering requirements;
• qualifying markets or games;
• maximum bonus value and maximum winnings from bonus funds;
• withdrawal limits and excluded payment methods;
• bonus-abuse and multiple-account restrictions.

A promotion may be changed or cancelled where its published rules allow. Bonus funds are not guaranteed profit and may be removed if conditions are not completed or abuse is identified.

9. Deposits, Withdrawals and Payment Rules

Deposits and withdrawals may be made only through supported payment channels. Availability, transaction limits, fees and processing time can vary by method, account status, verification level, risk review and provider availability. Users should review the displayed disclosure of fees and limits before authorizing payment.

Withdrawal procedure: Step 1: confirm that account and payment details match. Step 2: complete bonus wagering and identity checks where required. Step 3: choose an available method and enter the amount. Step 4: retain the transaction record. Payment ownership checks, fraud screening, customer due diligence or anti-money-laundering review may delay or restrict a request.

10. Verification, KYC and Compliance Checks

Zufan may request information or documents to verify identity, age, address, payment ownership, source of funds or account activity. Evidence may include legally acceptable identification, proof of address, payment confirmation, a selfie check or other suitable records.

If KYC requirements are not completed, deposits, bonuses, betting, withdrawals or account access may be limited under the applicable rules. Documents must be genuine, readable and submitted through an authorized service channel.

11. Prohibited Use and Account Abuse

The following may lead to rejected bets, cancelled bonuses, withheld withdrawals pending review, suspension or closure:

• underage use, false information or multiple accounts;
• use of another person’s payment method without authorization;
• bonus abuse, collusion, fraud or improper chargebacks;
• bots, scripts, automation, scraping or interference with the platform;
• exploiting bugs, technical errors or clearly incorrect odds;
• money laundering or suspicious transactions;
• abusive conduct toward support staff;
• attempts to bypass location or regional controls.

12. Account Suspension, Blocking and Closure

An account may be restricted, suspended, blocked or closed because of suspected fraud, failed verification, a security issue, payment dispute, duplicate account, bonus abuse, prohibited location, legal restriction or breach of these Terms. A temporary restriction may remain while relevant records are reviewed.

Users may request closure or available limits through official support. Requests connected with self-exclusion are handled under Responsible Gaming procedures.

13. Responsible Gaming

Betting should be entertainment, not a source of income or a solution to financial problems. Set affordable deposit and time limits, do not chase losses and never borrow money to bet. Stop if gaming causes stress, debt, conflict or loss of control.

Where available, responsible betting measures may include deposit limits, time-outs, self-exclusion or account closure. Read the Responsible Gaming guidance and contact support if assistance is needed.

14. Legal Status, License and Regulation

This section must be reviewed and approved by the legal or compliance team before publication.

Service availability is subject to applicable Ethiopian laws and regulations, eligibility requirements and the current regulatory framework. No statement here should be understood as government approval. Users should verify the current Legal Status in Ethiopia, consult License & Regulation information and review operator identification on About Us. Where necessary, check the competent authority’s latest information.

15. Privacy, Cookies and Data Use

Personal data, account information, cookies and tracking technologies are handled according to the Privacy Policy and Cookie Policy. Users should review how information is collected, secured, retained and used for service delivery, consumer protection and compliance requirements.

16. Limitation of Liability and Disclaimer

Except where applicable law provides otherwise, Zufan is not responsible for losses caused by user error, poor internet access, device failure, third-party payment delays, force majeure, inaccurate information supplied by a user or misuse of an account. Users remain responsible for checking instructions, balances and transaction records. Further limitations are set out in the Disclaimer.

17. Complaints and Contact

Questions about account access, settlement, withdrawals, promotions, verification, responsible gaming or technical problems should be submitted through Contact Us.

For an efficient complaint-handling procedure, include the username, registered phone or email, relevant date, transaction ID, bet ID and a screenshot or support message where appropriate. Step 1: describe the issue clearly. Step 2: attach non-sensitive evidence. Step 3: keep the reference number and allow the review process to finish. Never publish passwords, verification codes, payment credentials or identity documents in public channels.