Zufan Bet Privacy Policy

Who We Are

Zufan Bet provides online betting and gaming services for eligible adult users in Ethiopia, subject to availability, applicable Ethiopian laws and regulations, the operator’s terms, license conditions, and regional restrictions. Information about the service and operator identification is available on About Us. Users should also verify the current licensing and regulatory status through License & Regulation and, where appropriate, the latest information published by the competent authority.

Information We Collect

We aim to collect only information reasonably needed for lawful, operational, security, and regulatory purposes. Depending on how you use Zufan Bet, this may include:

• Account data: name, phone number, email address, date of birth, username, and password-related security data. Passwords should be protected using appropriate technical safeguards rather than stored as readable text.
• Identity and verification data: identification documents, age checks, KYC information, customer due diligence results, and fraud-prevention records. KYC means “Know Your Customer” and is used to confirm identity and eligibility.
• Transaction data: deposits, withdrawals, payment method references, payment authorization results, account balance history, bonus activity, transaction limits, and records of transactions.
• Betting and gaming data: bet selections, odds, stakes, results, winnings, live betting activity, Keno entries, and game sessions.
• Technical data: IP address, device type, browser, app version, operating system, approximate connection location, cookies, security events, and log files.
• Communication data: support messages, complaints, emails, call records where applicable, and chat logs.
• Responsible gaming data: deposit limits, self-exclusion requests, account restrictions, risk indicators, and related support interactions.

Visitors who do not register may still generate limited technical, cookie, and communication data. This applies to users in Addis Ababa and other Ethiopian regions, including those accessing the service through a mobile browser or app.

How We Use Personal Data

Zufan Bet may process personal data to create and manage accounts, confirm identity and age eligibility, provide secure login, process deposits and withdrawals, settle bets and winnings, administer bonuses, and respond to support requests.

Account, transaction, and betting data may also be reviewed to verify a withdrawal request or investigate suspicious betting patterns, multiple accounts, payment abuse, bonus abuse, unauthorized access, or other potential fraud. Technical information helps monitor performance, diagnose app or website errors, improve navigation, and protect Zufan Bet account security.

We may use information to send essential notices about payments, security, account restrictions, terms, or service availability. Marketing messages are sent only where permitted and should include an available opt-out method. Records may also be processed for accounting, tax, anti-money laundering, licensing, dispute-resolution, consumer-protection, and regulatory duties, and to apply responsible gaming controls.

Lawful Reasons for Processing

Depending on the activity and applicable regulatory framework, processing may be necessary to provide the service requested by a user, comply with a legal obligation, protect users or the platform, prevent fraud, establish or resolve claims, or pursue a legitimate operational or security purpose. Consent may be used where it is required, such as for certain marketing or optional technologies. Any specific legal basis must be interpreted according to applicable Ethiopian laws, confirmed compliance requirements, and the operator’s current activities; this policy does not claim government approval or a legal status beyond verified information.

Cookies and Similar Technologies

Cookies are small files stored on a browser or device. Zufan Bet may use cookies and similar tools to keep users signed in, protect sessions, remember preferences, analyse traffic, improve page performance, and measure marketing where allowed. Some cookies are necessary for account and security functions, while optional cookies may depend on user choices. See the Cookie Policy for further information.

When Data May Be Shared

Zufan Bet does not sell personal data as a product. Information may be shared only where reasonably necessary with payment processors, identity-verification and KYC providers, hosting or cloud providers, analytics and security tools, customer-support systems, auditors, legal advisers, or other professional service providers.

Information may also be disclosed to a regulator, competent authority, law-enforcement body, or court where legally required. Third-party access should be limited to the relevant purpose and governed by suitable confidentiality, security, and data-protection requirements. Users should use only an authorized service channel and should not send identification or payment information to unverified agents or social-media accounts.

International Data Transfers

Some technology or service providers may process information outside Ethiopia. Where this occurs, transfers should follow applicable legal requirements and use suitable contractual, technical, or organisational safeguards. The location and safeguards may vary by provider; countries are not specified unless confirmed by the operator.

Storage and Retention

Personal data is kept only for as long as reasonably necessary for account operation, legal and financial records, complaint handling, dispute resolution, fraud prevention, responsible gaming records, and regulatory requirements. Retention periods may differ by data category. When information is no longer required, it should be deleted, anonymised, or securely restricted in accordance with internal procedures and applicable requirements.

Security Measures

We use reasonable technical and organisational measures to protect personal data. These may include encryption where appropriate, access controls, secure login systems, security monitoring, staff confidentiality duties, backups, fraud detection, and incident-response procedures. No online system can promise absolute security.

For safer access, open the official domain directly, use the official Zufan Bet login, check the address before entering credentials, create a unique password, keep verification codes private, and sign out on shared devices. An app or APK should be downloaded only from an official channel identified by Zufan Bet; installation files received through unknown messages may expose betting account data.

Your Data Protection Rights

Subject to applicable law, users may have the right to request access to personal data, correct inaccurate information, request deletion or restriction, object to certain processing, withdraw consent where processing depends on consent, or ask how information is used and shared.

Requests may require identity verification to prevent unauthorized disclosure. Some information cannot be deleted immediately where it must be retained for financial, legal, fraud-prevention, responsible gaming, security, or regulatory reasons. Submit a request through Contact Us. The complaint-handling procedure may require your username, registered contact detail, and a clear description of the request, but never send a password or one-time security code.

Age Restrictions and Children’s Data

Zufan Bet services are intended only for users who meet the applicable adult age and other eligibility requirements. The platform must not knowingly collect personal data from underage users for betting. If a parent, guardian, or user believes that underage information has been submitted, support should be contacted promptly so the account can be investigated and appropriately restricted. Read the Age Restriction Policy.

Responsible Gaming and Account Restrictions

Zufan Bet may process account activity, deposit limits, self-exclusion instructions, risk indicators, and restriction history to support responsible betting measures and platform compliance. This information may affect access to promotions, deposits, withdrawals, or betting features where a restriction applies. More information is available under Responsible Gaming.

Terms, Bonuses, and Payments

This Privacy Policy works together with the Terms and Conditions, bonus rules, payment checks, and anti-fraud controls. Before registration or payment, users should compare objective details: verification requirements, transaction limits, disclosed fees, expected processing time, withdrawal procedure, promotion conditions, mobile availability, and official support channels. Availability may depend on eligibility and local requirements.

1. Step 1: Verify the official domain, operator information, regulatory status, age restriction, and applicable terms before creating an account.
2. Step 2: Provide accurate account-holder information and prepare only the identity documents reasonably required for KYC.
3. Step 3: Before depositing or requesting a withdrawal, review limits, fees, processing times, verification checks, and the payment method’s authorization rules.
4. Step 4: Keep transaction references and use the official support channel if a payment, bonus, login, or privacy issue arises.

Within an expert review of a typical user journey, transparency is stronger where requirements are shown before registration and payment, the number of verification steps is clear, limits and fees are disclosed, and support and privacy controls remain easy to find on mobile devices.

Updates to This Policy

Zufan Bet may update this Privacy Policy when services, laws, security practices, service providers, or data-processing activities change. Material changes should be communicated through an appropriate official channel. Users should review the current version periodically, especially before registering, making a payment, claiming a bonus, or submitting identification documents.